Terms and Conditions – Swan Hotel
Welcome to the official website of Swan Hotel (www.swanhotel.com.np). By accessing or using our website, you agree to the following terms and conditions. Please read them carefully.
1. Booking & Reservations
- All reservations made through our website are subject to availability.
- Accurate personal information must be provided during booking.
- A booking confirmation email or call will be sent once your reservation is finalized.
2. Check-in / Check-out Policy
- Check-in time: 2:00 PM | Check-out time: 12:00 PM
- Early check-in or late check-out requests are subject to availability and may incur additional charges.
3. Payment & Cancellation
- Room rates may vary based on season, availability, and promotions.
- Full or partial advance payment may be required during booking.
- Cancellations made 48 hours before check-in are eligible for a refund.
- No-shows or late cancellations may result in a charge for one night’s stay.
4. Identification
- All guests must present a valid government-issued photo ID at the time of check-in.
5. Guest Conduct
- Guests are expected to maintain decorum and respect hotel property, staff, and other guests.
- Smoking is prohibited in non-smoking rooms and public indoor areas.
- Any damage to hotel property caused by guests may result in additional charges.
6. Liability
- Swan Hotel is not responsible for loss or damage of guests’ personal belongings.
- Guests are encouraged to use in-room safes and keep valuables secure.
7. Website Content
- All content, images, and materials on this website are the property of Swan Hotel.
- Unauthorized use or duplication is strictly prohibited.
8. Changes to Terms
- Swan Hotel reserves the right to update or change these terms and conditions at any time without prior notice.
For any questions or clarifications, please contact us:
📞 9802894002 | ✉️ [email protected]